> Source: [sk99025](https://support.checkpoint.com/results/sk/sk99025)

# sk99025 - RouteD daemon crashes on ClusterXL when the 'ping' option is set on a static route

| Property | Value |
|----------|-------|
| Solution ID | sk99025 |
| Date Created | 2014-03-31 |
| Last Modified | 2014-08-04 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Static routes with enabled '`Ping`' option are deleted after changing RouteD configuration (e.g., adding a static route, changing a routemap, etc.).

* RouteD daemon crashes with core dump file in the following scenario on Active member in ClusterXL HA mode:

  1. The '`Ping`' option is enabled for static routes (to ping next hop gateways to determine reachability):  
     * In Clish:  
       `HostName> set static-route ... ping on`
     * In Gaia Portal:  
       '`Network Management`' pane - '`IPv4 Static Routes`' - click on '`Add`' button - add the route - in the '`Add Gateway`' section, check the box '`Ping`'

     <br />

     <br />

  2. Static routes in question are marked for export into a dynamic routing protocol using routemaps (e.g., OSPF)

## Cause

* **Explanation for static routes with enabled '`Ping`' option being deleted after changing RouteD configuration:**

  When a configuration change is made that affects RouteD (adding static route, changing a routemap, etc.), a SIGHUP signal is sent to RouteD daemon, which causes it to re-read the configuration.

  If the '`Ping`' option is enabled on a static route, on such re-initialization, the ping count is set to 0.

  This means that the next time the ping will be sent to next hop gateway, its count will be -1, and the route will be deleted until a reply to that ping arrives.
* **Explanation for RouteD daemon crash on Active member in ClusterXL HA mode:**

  Static routes are deleted by RouteD daemon before the dynamic routing protocol (e.g., OSPF) is notified to remove the export from those routes.

  RouteD daemon deletes a static route when the ping count reaches -1:
  * which can be caused by the RouteD configuration change
  * which can happen when the next hop gateway does not respond to the ping for 3 retries

## Solution

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