> Source: [sk98973](https://support.checkpoint.com/results/sk/sk98973)

# sk98973 - Encrypted mail traffic (SMTP TLS) is bypassed 

| Property | Value |
|----------|-------|
| Solution ID | sk98973 |
| Date Created | 2014-04-08 |
| Last Modified | 2026-02-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * SmartView Tracker log shows:

  ```
  
  Type: Log 
  Action: Bypass 
  Service: smtp (25)
  Protocol: tcp
  File Direction: External to Internal 
  Reason: Encrypted session
  ```

* Undesired mail (spam) passes through Security Gateway.

## Cause

Security Gateway is unable to extract and inspect encrypted mail traffic (SMTP TLS).

## Solution

This solution requires authentication. Please log in to view the full solution.

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