> Source: [sk98477](https://support.checkpoint.com/results/sk/sk98477)

# sk98477 - Gaia Portal widgets are missing data or show wrong data

| Property | Value |
|----------|-------|
| Solution ID | sk98477 |
| Date Created | 2014-02-06 |
| Last Modified | 2020-07-05 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The following issues might be observed in Gaia Portal widgets - "Memory monitor", "CPU monitor", "Throughput" and "Packet rate":

* widgets do not show any data
* widgets show wrong data (outputs of relevant CLI commands shows different numbers)
* displayed data that never changes (for example, constant 95% CPU usage)

## Cause

This may be caused by a corruption in the */var/log/db* file. The *monitord* process is unable to write the information to the database. As a result, the widgets are not updated, so they display wrong data or no data at all.

## Solution

This solution requires authentication. Please log in to view the full solution.

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