> Source: [sk98176](https://support.checkpoint.com/results/sk/sk98176)

# sk98176 - "Client is not compatible with the connected gateway" error when unable to connect with Endpoint Security VPN client to Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk98176 |
| Date Created | 2014-01-13 |
| Last Modified | 2022-05-01 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- Cannot connect with Endpoint Security VPN client to Security Gateway. The error message "Client is not compatible with the connected gateway. Contact your system administrator." appears after downloading topology

## Solution

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