> Source: [sk98088](https://support.checkpoint.com/results/sk/sk98088)

# sk98088 - SmartLog does not appear in SmartDomain Manager for 'Read Only' users

| Property | Value |
|----------|-------|
| Solution ID | sk98088 |
| Date Created | 2014-01-06 |
| Last Modified | 2018-10-14 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server, Logging & Status |
| Versions | R82.10, R82.10, R81.20, R82, R81.20, R82 |

## Symptoms

- * User with 'Read_Only_All_Profile' and 'Read Only' permissions for SmartDashboard connects with SmartDomain Manager - right-click on the Domain Management Server - go to 'Launch Application' menu - SmartLog does not appear in this menu.  

* User with 'Read_Only_All_Profile' and 'Read Only' permissions for SmartDashboard can connect to SmartLog product directly using the SmartLog GUI.  

* Debug of FWM daemon on MDS (per [sk33208](http://supportcontent.checkpoint.com/solutions?id=sk33208)) shows the following errors:
  *

    ```
    
    [MDS ...]@MDS_HostName[Date Time] CCPMIStatusRequest::set_error_descr, Error description string is: The Management Server is not running on OBJECT_NAME. | Error code: 10011, File: status_agent.cc, line: X
    
    [MDS ...]@MDS_HostName[Date Time] CCPMIStatusRequest::set_error_descr, Error description string is: Secure Internal Communication is not operational with 'OBJECT_NAME'. Verify that SIC is initailized or was not reset. | Error code: 10019, File: status_agent.cc, line: y
    ```

  *

    ```
    [MDS ...]@MDS_HostName[Date Time] ReportConnectionFailureToHolders: failed to establish AMON session due to a sic error 'SIC Error for amon: Peer sent wrong DN: CN=cp_mgmt_OBJECT_NAME,O=...' error code 111
    ```

  *

    ```
    
    [MDS ...]@MDS_HostName[Date Time] cpmi_send_set: ...
    set=
    (
      :type (reply)
      ....
      :body (
        :event (
          :type (64)
          ....
          :object_set (
            :AdminInfo (
            ....
            )
            :application_error_description ("The Management Server is not running on <OBJECT_NAME>.")  
    ```

  *

    ```
    CMdsStatusMgr::m_getStatusType> Un handled status prefix 'amon'
    ```

## Cause

One of possible reasons - a corruption has occurred in the SmartConsole cache files - `$FWDIR/conf/CPMILinksMgr.db*` - some references are missing for SmartLog in these files.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content