> Source: [sk97616](https://support.checkpoint.com/results/sk/sk97616)

# sk97616 - Endpoint Connect VPN clients do not download configuration changes when secondary connect is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk97616 |
| Date Created | 2013-12-08 |
| Last Modified | 2014-06-08 |
| Technical Level | Advanced |

## Symptoms

- Administrator changes settings for remote Access clients in "Global Properties \> Remote Access \> Endpoint Connect" or by editing $FWDIR/conf/trac_client_1.ttm on the gateway, but the clients do not download the settings and keep the old configuration next time they connect.

## Cause

In order to enable the Secondary Connect feature (available from E75.20) an "enable_secondary_connect" attribute needs to be added to the trac_client_1.ttm file. The issue occurs if the attribute is added by copying the exact syntax in the example in the Administration Guide.

There is a syntax error in the first line of the example:

:enable_secondary_connect(

Should look like:

:enable_secondary_connect (

Without this space the client cannot parse the file and it does not download any new settings.

## Solution

This solution requires authentication. Please log in to view the full solution.

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