> Source: [sk97587](https://support.checkpoint.com/results/sk/sk97587)

# sk97587 - "Contract entitlement check failed" error on policy installation failure

| Property | Value |
|----------|-------|
| Solution ID | sk97587 |
| Date Created | 2013-12-12 |
| Last Modified | 2021-01-25 |
| Technical Level | Advanced |
| Products | Licensing |
| Versions | Not Version-Specific |

## Symptoms

- "Contract entitlement check failed" error on policy installation failure.

## Cause

The Security gateway is unable to connect to the update server to verify contract coverage and download the latest updates.

## Solution

This solution requires authentication. Please log in to view the full solution.

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