> Source: [sk97346](https://support.checkpoint.com/results/sk/sk97346)

# sk97346 - NTP is configured correctly but appears to be not working

| Property | Value |
|----------|-------|
| Solution ID | sk97346 |
| Date Created | 2013-11-25 |
| Last Modified | 2018-08-11 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- NTP is correctly configured, but the clock is never synchronized or updated.

## Cause

While NTP is a simple system, it does have checks for reliability. If the NTP daemon finds issues with the NTP server that you have configured, it will disregard packets from that server.

## Solution

This solution requires authentication. Please log in to view the full solution.

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