> Source: [sk96118](https://support.checkpoint.com/results/sk/sk96118)

# sk96118 - Clish commands "show asset system" or "show asset all" do not return Serial number on 21000 appliances

| Property | Value |
|----------|-------|
| Solution ID | sk96118 |
| Date Created | 2013-10-30 |
| Last Modified | 2019-12-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The "`show asset system`" or "`show asset all`" in clish command does not return a Serial number on a 21000 appliances. The serial number response is: "`To be filled by O.E.M.`"  

*Example*:

```

HostName> show asset system
Platform: G-70
Model: Check Point 21600
Serial Number: To be filled by O.E.M.
```

## Cause

The output of the "`show asset`" command is *not* supported for the 21000 series appliances prior to R77.10.

## Solution

This solution requires authentication. Please log in to view the full solution.

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