> Source: [sk95598](https://support.checkpoint.com/results/sk/sk95598)

# sk95598 - "Failed to save CRC database" error in SmartDashboard at the end of online IPS update

| Property | Value |
|----------|-------|
| Solution ID | sk95598 |
| Date Created | 2013-10-25 |
| Last Modified | 2023-05-11 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |

## Symptoms

- * "`Internal error: Failed to save CRC database`" error in SmartDashboard at the end of online IPS update.  

  Progress bar displays "`Applying updates and rebuilding protection categories...`".

* "`IPS Scheduled Updated ended with error: Failed to update db`" message appears when entering the IPS Scheduled Update configuration.

* Output of *df -kh* command on Security Management Server shows less than 10-20% free disk space in root (/) partition.

* SmartLog index is consuming disk space.

* After IPS update, policy installation failed with errors : "/opt/CPR77CMP-R80/conf/Standard.pf", line 185544: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/proxy.def", line 43: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 783: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 772: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 741: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 688: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/crypt.def", line 252: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/crypt.def", line 240: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/crypt.def", line 63: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 619: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 518: ERROR: unknown macro or function "/opt/CPR77CMP-R80/lib/base.def", line 539: ERROR: syntax error "/opt/CPR77CMP-R80/lib/base.def", line 557: ERROR: syntax error "/opt/CPR77CMP-R80/lib/asm_dynamic_props.def", line 99: ERROR: cannot find anywhere

## Cause

* Lack of free disk space in root (/) partition on Security Management Serve
* Problem with CRC files stored in the `$FWDIR/conf/SMC_Files/asm/crc_marker_db.fws` file on the Management Server.
* Problem with SmartLog index files.

## Solution

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