> Source: [sk94146](https://support.checkpoint.com/results/sk/sk94146)

# sk94146 - Upgrade fails with a general error

| Property | Value |
|----------|-------|
| Solution ID | sk94146 |
| Date Created | 2014-12-15 |
| Last Modified | 2023-03-15 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "Error, Installation of Security Gateway / Security Management \&ltversion\> package failed!!!Failed to install package. Aborting installation Program" error when upgrading Gaia using the `Unixinstall` script via command line.   

* No errors are displayed in `/var/log/CPupgrade.elg` file.

## Cause

Upgrade file is corrupted, the MD5 string is wrong.

## Solution

This solution requires authentication. Please log in to view the full solution.

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