> Source: [sk93540](https://support.checkpoint.com/results/sk/sk93540)

# sk93540 - After enabling Mobile Access Blade, Gaia WebUI is no longer accessible

| Property | Value |
|----------|-------|
| Solution ID | sk93540 |
| Date Created | 2013-07-15 |
| Last Modified | 2016-06-20 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * After the Mobile Access Blade is enabled, connections to the WebUI are rejected by the security gateway even though the logs show accepted connection attempts.
* After a reboot, the gateway is only accessible via console or LOM, and no Check Point services have started.

## Cause

You will see this message after a reboot of the gateway:

`Starting cpboot: cpstart: Power-Up self tests passed successfully`  
`cpstart Error: Host name resolution for [gateway name] failed.`

`Local host name resolution is required for normal VPN-1 operation`

`Please correct this error and run cpstart again:`

`Add an entry for [gateway name] in /etc/hosts`

The management interface is configured to be an interface that has no IP address configured on it.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content