> Source: [sk93034](https://support.checkpoint.com/results/sk/sk93034)

# sk93034 - Media (RTP) does not pass over VoIP call initiated from Cisco Unified Communications Manager (CUCM) v8.6.2 to Media Gateway through Check Point Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk93034 |
| Date Created | 2013-06-10 |
| Last Modified | 2017-12-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Media (RTP) does not pass over VoIP call initiated from Cisco Unified Communications Manager (CUCM) v8.6.2 to Media Gateway through Check Point Security Gateway.

## Cause

Due to changes in the structure of **StartMediaTransmission** packet (part of [Cisco Skinny Call Control Protocol (SCCP)](http://en.wikipedia.org/wiki/Skinny_Call_Control_Protocol)), sent from [Cisco Unified Communications Manager (CUCM)](http://en.wikipedia.org/wiki/Cisco_Unified_Communications_Manager) v8.6.2 to Media Gateway, this packet is not parsed correctly by Check Point Security Gateway anymore.

## Solution

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