> Source: [sk92717](https://support.checkpoint.com/results/sk/sk92717)

# sk92717 - "Your session has expired. Please try again" message in web browser when authenticating through Captive Portal

| Property | Value |
|----------|-------|
| Solution ID | sk92717 |
| Date Created | 2013-05-09 |
| Last Modified | 2014-09-07 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- "Your session has expired. Please try again" message when authenticating through Captive Portal

## Cause

From the moment the Captive Portal is opened, the session is valid for 10 minutes. After that, the session is expired.

## Solution

This solution requires authentication. Please log in to view the full solution.

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