> Source: [sk92621](https://support.checkpoint.com/results/sk/sk92621)

# sk92621 - 'Unknown Traffic' drops by Application Control and URL Filtering for custom services

| Property | Value |
|----------|-------|
| Solution ID | sk92621 |
| Date Created | 2013-04-03 |
| Last Modified | 2016-05-20 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- Traffic that is accepted by the firewall on a custom defined service is being subsequently dropped by application control as 'Unknown Traffic'

## Cause

The application control and URL filtering policy has been configured to drop traffic categorized as unknown. Since the custom service cannot be categorized, it is correctly dropped by this rule.

## Solution

This solution requires authentication. Please log in to view the full solution.

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