> Source: [sk92614](https://support.checkpoint.com/results/sk/sk92614)

# sk92614 - "No connection to correlation unit" error in SmartEvent

| Property | Value |
|----------|-------|
| Solution ID | sk92614 |
| Date Created | 2013-04-01 |
| Last Modified | 2017-10-28 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| Platform | Smart-1 |

## Symptoms

- * "No connection to correlation unit" error in SmartEvent.  

* SmartView Monitor shows SmartEvent status as "`Problem - Event distributor is not connected`".  

* When editing the correlation unit object, a popup "`Synchronization with the Management object database has not completed`" appears.  

* After a migrate import on the SmartEvent server, the Object Sync status on the SmartEvent overview tab fails to complete.   

* Duplicate objects can be seen on the GUI.

## Cause

Corruption in SmartEvent database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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