> Source: [sk89841](https://support.checkpoint.com/results/sk/sk89841)

# sk89841 - How to configure password change after expiration (LDAP) for Mobile Access and Remote Access clients 

| Property | Value |
|----------|-------|
| Solution ID | sk89841 |
| Date Created | 2012-12-27 |
| Last Modified | 2025-01-21 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- "*Failed to modify password, LDAP error*" when attempting to change the expired password.

## Solution

This solution requires authentication. Please log in to view the full solution.

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