> Source: [sk88580](https://support.checkpoint.com/results/sk/sk88580)

# sk88580 - "Failed to delete MSI package version" error

| Property | Value |
|----------|-------|
| Solution ID | sk88580 |
| Date Created | 2012-11-26 |
| Last Modified | 2026-01-12 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * "Can't remove selected package. The package might be still in use" error when deleting package from the Endpoint Management Console, although there is no Software Deployment Rule using this client version
* Error in the server_messages.log file when deleting package version: "Delete MS I failed in validation as the package is used." i.e. :"Delete MSI failed in validation as the package is used. Package Info: Check Point Endpoint Total Security (dc6206a9-a967-47a6-8f62-a46895851217), Features Included: 3, Version: 8.2.740"
* Error in the server_messages.log file when deleting package version: TICKET_NUMBER = 1448546684. COMMAND_NAME = deleteMSIPolicyCommand, ADMIN_NAME = admin. Delete MSI failed in validation as the package is used. Package Info: Check Point Endpoint Total Security x64 (bbc90214-2039-47e5-a2d8-018723b4e151), Features Included: 212351, Offline Features Included: 3, Version: 80.81.3101

## Solution

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