> Source: [sk87920](https://support.checkpoint.com/results/sk/sk87920)

# sk87920 - Troubleshooting the MultiPortal Daemon

| Property | Value |
|----------|-------|
| Solution ID | sk87920 |
| Date Created | 2012-11-19 |
| Last Modified | 2022-03-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Issues accessing portalized services. The portalized services include Mobile Access Portal, Identity Portal, UserCheck Portal, DLP Portal.
* When using a self-signed certificate, when accessing a portalized site, user is prompted to accept the snakeoil cert, then the browser fails to reach the portal.

## Solution

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