> Source: [sk85040](https://support.checkpoint.com/results/sk/sk85040)

# sk85040 - Web Portals become unresponsive on Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk85040 |
| Date Created | 2012-09-17 |
| Last Modified | 2021-03-11 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- * SSL VPN Site does not come up.  

* Identity Awareness does not prompt for username and password.  

* URL Filtering Block / Ask page does not load.  

* High CPU on httpd process  

* Application Control portal pages do not load.

## Cause

There are not enough HTTP sessions available on Security Gateway to host the portal pages.

## Solution

This solution requires authentication. Please log in to view the full solution.

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