> Source: [sk84700](https://support.checkpoint.com/results/sk/sk84700)

# sk84700 - Methodology for debugging "Load on Module Failed" error

| Property | Value |
|----------|-------|
| Solution ID | sk84700 |
| Date Created | 2012-10-17 |
| Last Modified | 2021-09-01 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.20 |

## Symptoms

- * Policy installalltion fails with "`Load on Module Failed`".  

* The full error message may include additional information such as "`no memory`" or "`failed to load security policy`".

## Cause

Errors that include "`Load on Module Failed`", in most cases, indicate that policy was transferred to the Security Gateway, and the failure occurred in the 'commit' function as the Security Gateway attempted to load the new policy.

## Solution

This solution requires authentication. Please log in to view the full solution.

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