> Source: [sk84440](https://support.checkpoint.com/results/sk/sk84440)

# sk84440 - "No valid license for feature" error when installing policy after purchasing new feature

| Property | Value |
|----------|-------|
| Solution ID | sk84440 |
| Date Created | 2012-09-10 |
| Last Modified | 2019-05-27 |
| Technical Level | General |
| Products | Licensing, User Center |
| Versions | Not Version-Specific, Not Version-Specific |

## Symptoms

- * Policy installation fails with "No valid license for feature" error after purchasing a new feature.  

* "No valid license for service", i.e. IPS, Anti Virus, Anti-Spam, Anti Bot, URL Filtering.  

* Not able to see string in the User Center after generating new license after purchasing new features.  

* command does not show the new string as SKU feature.

## Cause

The reason is one of the following:

1. A new license was not generated after attaching the new service/feature to the container in the User Center.  

2. A new blade was not attached to the container in the User Center.  

3. A new license was not imported and attached to the object in SmartUpdate.

## Solution

After purchasing the new feature/service, you must perform the following steps to assure that they have the new features:

**Attach a Software Blade:**

1. Log into http://usercenter.checkpoint.com.
2. Click the "My Products" option under the "My Products" tab.
3. Select your account from the pull-down menu.
4. Select the blade you wish to attach to the container, which will begin "CPSB".
5. Click "Attach to Container/HW".
6. Choose the container you wish to attach the blade to.
7. Click "Attach to Container".
8. You must re-license your product to get the features of any newly attached blade(s).

**Generate a new license after attaching the new blade:**

You must have "License" or "Administrator" permissions within the User Center to generate a license. Follow these steps, if generating a license for the first time, or if re-licensing a product.

To license a single Certificate Key:

1. Log into the User Center at http://usercenter.checkpoint.com.
2. Click the "My Products" option under the "My Products" tab.
3. Select your account from the pull-down menu.
4. Select "License" from the "Actions" pull-down menu to the right of your product.
5. Complete all required fields (marked with an asterisk).
6. Click Activate or Change.

**Add License to the Device**

There are three ways to add a license to the Repository using SmartUpdate:

**Option 1** - Import the license from a file  
**Option 2** - Add the license manually   
**Option 3** - Add the license from the User Center directly

**Option 1 - Importing license(s) from a file**   

To import license(s) from a file, obtain a license file by downloading the license from the Check Point User Center (<https://usercenter.checkpoint.com/usercenter/portal>). Once you have the license file (\*.lic), follow the steps below:

1. Open the SmartUpdate GUI.
2. Select the "Licenses \& Contracts" tab.
3. From the menu bar, select 'Licenses \& Contracts \> Add License\> From File...'
4. Browse to the directory where the file is located and click "Open".
5. The file will be added to the repository, and can now be attached to the associated object.

**Option 2 - Add a license manually** Obtain the license from the Check Point User Center.   
Note: you cannot manually add the license contained in the license file (.lic). You can view the license by clicking on the Product Description in the "Products" screen. Once you have the license details, follow the below steps:

1. Open the SmartUpdate GUI.
2. Select the "Licenses \& Contracts" tab.
3. From the menu bar, select 'Licenses \& Contracts \> Add License \> Manually...'
4. Add the information from the license details into the appropriate boxes.
5. Click Attach.

<br />

**Option 3 - Add the license from the User Center directly**

1. Open the SmartUpdate GUI.
2. Select the "Licenses \& Contracts" tab.
3. From the menu bar, select 'Licenses \& Contracts \> Add License \> From User Center...'
4. Login to the User Center.
5. Choose the product you want to add a license from.
6. Choose "Change IP" and follow the steps for licensing
7. Select the product and choose "Get License" to download the license directly to the Repository.

All of these options will add the license to your License Repository. Local licenses will attach to an object automatically. Central licenses will be added as **unattached** to the repository and will need to be attached to an object.   
To attach an unattached Central license to an object:

1. Open the Repository by selecting "View Repository" from the Licenses \& Contracts menu.
2. Right-click on the correct license.
3. Select "Attach License" from the menu.
4. Choose the Module you would like to attach the license to.
5. Click Attach.

**Related Solutions:**

* [sk30907: Re-licensing a Certificate Key in the User Center](http://supportcontent.checkpoint.com/solutions?id=sk30907)
* [sk62711: How to Add License via SmartUpdate](http://supportcontent.checkpoint.com/solutions?id=sk62711)
* [sk44671: Generated License File doesn't contain all feature strings](http://supportcontent.checkpoint.com/solutions?id=sk44671)
* [sk44503: How to attach a Blade to Container in User Center](http://supportcontent.checkpoint.com/solutions?id=sk44503)

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