> Source: [sk84000](https://support.checkpoint.com/results/sk/sk84000) # sk84000 - The Check Point Uploader command line utility | Property | Value | |----------|-------| | Solution ID | sk84000 | | Date Created | 2012-09-04 | | Last Modified | 2025-02-20 | | Technical Level | General | | Products | User Center | | Versions | Not Version-Specific | ## Solution Important Note: Starting ***2 October 2016*** , the functionality of the standalone *cp_uploader* tool was integrated into the [CPinfo utility](http://supportcontent.checkpoint.com/solutions?id=sk92739) (version 914000164). From that date the standalone *cp_uploader* tool becomes *deprecated* and its packages are no longer available. To upload files to Check Point servers, use the [CPinfo utility](http://supportcontent.checkpoint.com/solutions?id=sk92739). * File upload using *cp_uploader* fails with this error: `Initiating connection to User Center: Error: Failed connecting to User Center (Please check that port 443 is open)` > *Example* : > ` [Expert@HostName:0]# ./cp_uploader -u username@checkpoint.com test_file.txt` > ` Password:` > ` Initiating connection to User Center: Error: Failed connecting to User Center (Please check that port 443 is open)` > ` [Expert@HostName:0]# ` * The following table provides a short translation between the CLI syntax flags. For full details, refer to [sk92739 - The CPinfo utility](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739): |--------------------------------------------------------------------------|------------------------------------|---------------------------------|-----------------------------------------------------------------------------| | Operation | Flags used in *cp_uploader* syntax | Flags to use in *cpinfo* syntax | Comments | | Display built-in help and exit | `-h` | `-h` | No changes. | | Show tool version and exit | `-v` | `-v` | No changes. | | Generate and upload a CPinfo file | `-c` | `-o ` | Removing the output file is no longer supported. | | Use CK for authentication | `-k ` | `-K ` | If `` is not specified, then the machine's CK is extracted by the tool. | | Specify the emails of people that should be notified about upload status | `-e ` | `-e ` | No changes. | | Specify the number of Service Request opened with Check Point Support | `-s ` | `-s ` | No changes. | | Upload files to Check Point cloud | `` | `-n -i -f ` | No changes. | | Specify a list of files to be uploaded to Check Point cloud | `-w ` | `-n -i -w ` | No changes. | | Do not delete CPinfo output file | `-i ` | `-o ` | CPinfo tool does not delete its output file. | *** ** * ** *** Introduction {#Introduction} ---------------------------- The Check Point Uploader (*cp_uploader* ) provides the ability to run and upload [CPInfo utility](http://supportcontent.checkpoint.com/solutions?id=sk92739) output and any additional files to the Check Point FTP server in a secure way. **Note**: This tool requires your User Center credentials for authentication. Starting from CPInfo build 122, the *cp_uploader* tool is part of the CPInfo installation package. A standalone tool (not bundled with CPInfo) is also available. [Click here](https://supportcenter.checkpoint.com//supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk84000) to view the complete guide. Check Point also offers a ***GUI-based*** utility to upload files that were requested by Check Point Support to Check Point User Center. Refer to [sk108152 - The Check Point Uploader - File Uploader to Check Point User Center](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk108152). **Table of Contents:** 1. Introduction 2. System Requirements 3. Usage Instructions 4. Known Limitations 5. Related Solutions (1) Introduction {#Introduction} -------------------------------- The Check Point Uploader (*cp_uploader* ) provides the ability to run and upload [CPInfo utility](http://supportcontent.checkpoint.com/solutions?id=sk92739) output and additional files to the Check Point FTP server in a secure way. **Note**: This tool requires your User Center credentials for authentication. Starting from CPInfo build 122, the *cp_uploader* tool is part of the CPInfo installation package. A standalone tool (not bundled with CPInfo) is also available. Check Point also offers a ***GUI-based*** utility to upload files that were requested by Check Point Support to Check Point User Center. Refer to [sk108152 - The Check Point Uploader GUI utility](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk108152). (2) System Requirements {#System Requirements} ---------------------------------------------- * Operating Systems: * SecurePlatform, Gaia, Linux, IPSO 6.x with a Security Gateway or Security Management server of any version * Any Windows machine * Open ports to the following servers: * For Authentication (HTTPS - port 443) * ftp-proxy.checkpoint.com * mercury.ts.checkpoint.com * fairfax.ott.checkpoint.com * Configured DNS (3) Usage Instructions {#Usage Instructions} -------------------------------------------- 1. ### Using an HTTP proxy: **Note:** This step is relevant for machines that connect to the Internet through an HTTP proxy server. * Show or Hide instructions for Gaia, SecurePlatform or Linux OS 1. Log in to Expert mode. 2. Backup the current */etc/rc.d/rc.local* script: ***\[Expert@HostName:0\]# cp -v /etc/rc.d/rc.local /etc/rc.d/rc.local_ORIGINAL*** 3. Edit the current */etc/rc.d/rc.local* script: ***\[Expert@HostName:0\]# vi /etc/rc.d/rc.local*** 4. Add the environment variable at the bottom of the script: * If Proxy server does not require the user to authenticate, add: ***export http_proxy="http://Proxy_HostName_or_IP_Address:Proxy_Port"*** * If user must authenticate on a Proxy server, add: ***export http_proxy="http://UserName:Password@Proxy_HostName_or_IP_Address:Proxy_Port"***

5. Save the changes and exit the Vi editor. 6. Verify that there are no syntax mistakes in the script: ***\[Expert@HostName:0\]# sh -n /etc/rc.d/rc.local*** If there is no output from this command, then the syntax is correct. 7. Execute the */etc/rc.d/rc.local* script to load the new variable in the current shell: ***\[Expert@HostName:0\]# source /etc/rc.d/rc.local*** 8. Make sure that that the required variable was set: ***\[Expert@HostName:0\]# echo $http_proxy***

* Show or Hide instructions for Windows OS **Reference:** [How To Manage Environment Variables in Windows XP](http://support.microsoft.com/kb/310519). 1. Start menu - ***Run...*** - ***"%WINDIR%\\system32\\rundll32.exe" sysdm.cpl,EditEnvironmentVariables** and* click OK Alternatively: 1. Desktop - right-click the "*My Computer* " icon and click "*Properties*" 2. Windows Vista/7/2012: In the left pane, click "*Advanced system settings*". 3. Go to the "*Advanced*" tab. 4. At the bottom, click "*Environment Variables*".

2. Under "*System variables* " - click "*New...*" * In the "*Variable name*" field enter: * ***http_proxy*** * In the "*Variable value*" field enter: * If Proxy server does not require user to authenticate, enter: ***http://Proxy_HostName_or_IP_Address:Proxy_Port*** * If user must authenticate on Proxy server, enter: ***http://UserName:Password@Proxy_HostName_or_IP_Address:Proxy_Port*** * Click "*OK* " to close the "*New System Variable*" window.

3. Click "*OK* " to close the "*Environment Variables* " window. 4. Click "*OK* " to close the "*System Properties* " window. 5. Reboot the machine.

2. ### Running *cp_uploader* Run: ***\[Expert@HostName\]# cp_uploader -u \ \[-c\] \[-e E-Mails\] \[-s Ticket_Number\] FILE1 FILE2 FILE3 ...*** **Note** * Run *cp_uploader* from the extracted directory (or use the full path). **Note** : if the tool was installed on a Windows computer (which is not a Security Gateway or Security Management server), place the tool in the same location as the *ca.bundle* file which was also extracted from the downloaded package. * Use one space character as the delimiter between filenames. * Wildcards are accepted instead of FILE1. You can use *\*gz* or */var/log/\** syntax. |-------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------| | Flags | Description | | ***-u User Center UserName*** | User Center email address (a prompt asking for the User Center password is shown. The password is not stored in the CLI history, or in messages/log files) | | ***-c*** | Generates and uploads the CPinfo output | | ***-e "E-Mails"*** | List of email addresses for notification, enclosed in double-quotes and separated by semicolons. for example `-e "EMail1;EMail2;EMail3"` | | ***-s Ticket_Number*** | The number of the Service Request (SR) opened with Check Point Support. For example `-s 28-123456789` | | ***-v*** | Displays the *cp_uploader* version | | ***-h*** | Displays this help | To see help, run: ***cp_uploader -h*** **Additional clarifications** Previously, Check Point support provided SFTP credentials for upload and download of files. The benefits of using Check Point Uploader instead of SFTP are: * Authentication uses the customer User Center credentials * Files are encrypted before leaving customer's network * Files are verified for MD5 and size * Notifications about the upload process * Hold/resume features * Built on top of https and SFTP protocols (4) Known Limitations {#Known Limitations} ------------------------------------------ |----|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | ID | Symptoms | | - | The size of the files to upload is limited to 10GB (*FILE1, FILE2, FILE3, ...* in the above example). Refer to [sk92526](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92526) for instructions. | | - | Files that contain '/' or '\\' in their name, which is not according to the OS on which the *cp_uploader* tool is running ('/' on Windows and '\\' on all the rest), cannot be uploaded to Check Point. *Example*: On Windows OS: : Uploading *C:/demofile.txt* is blocked Uploading *C:\\demofile.txt* is allowed
On Linux based OS's: : Uploading *\\directory\\demofile* is blocked Uploading */directory/demofile* is allowed | For more information, refer to [cp_uploader Release Notes](http://supportcontent.checkpoint.com/documentation_download?id=18181). (5) Related Solutions {#Related Solutions} ------------------------------------------ * [sk108152 - The Check Point Uploader GUI utility](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk108152) * [sk92739 - The CPinfo utility](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) --- # Agent Instructions This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products. ## Navigating This Knowledge Base - **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt) - **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml) - **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}` - **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content