> Source: [sk81100](https://support.checkpoint.com/results/sk/sk81100)

# sk81100 - SecurePlatform WebUI / Gaia Portal is slow or loads only partially when connecting to the machine through 10GB interface

| Property | Value |
|----------|-------|
| Solution ID | sk81100 |
| Date Created | 2012-08-02 |
| Last Modified | 2016-03-28 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * WebUI is slow or partially loads when connecting to the machine through a 10GB interface.
* General slowness of traffic through 10GB interface.

## Cause

TCP Segmentation Offload (TSO) is enabled on 10GB interface, through which the user connects to WebUI or traffic flows through.

## Solution

This solution requires authentication. Please log in to view the full solution.

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