> Source: [sk78920](https://support.checkpoint.com/results/sk/sk78920)

# sk78920 - How to Update Purchase Order Date of Products within the User Center

| Property | Value |
|----------|-------|
| Solution ID | sk78920 |
| Date Created | 2012-07-03 |
| Last Modified | 2025-06-17 |
| Technical Level | General |
| Products | User Center |
| Versions | Not Version-Specific |

## Solution

When products are purchased and do not reflect the correct Purchase Order date, complete the "Update Support Date" form to have the dates modified.

1. Log into the User Center at [http://usercenter.checkpoint.com](http://usercenter.checkpoint.com/).

2. Click the "My Products" option under the "My Products" tab.

3. Select your account from the pull-down menu.

4. Locate the product in which the Purchase Order date is in need of being updated.

5. Click the hyperlink for the "Product Name".

6. When the "Product Information" screen populates, click the "Update Support Dates" radio button.

7. Print the completed form and fax to the appropriate number provided on the form.

Note: Attach a copy of the invoice received from the vendor.

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For further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone:
  * Americas: +1-972-444-6600 - option 3 - option 5
  * International: +972-3-611-5100 - option 3 - option 5

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