> Source: [sk77580](https://support.checkpoint.com/results/sk/sk77580)
# sk77580 - Improved Database for SmartReporter Server
| Property | Value |
|----------|-------|
| Solution ID | sk77580 |
| Date Created | 2012-07-12 |
| Last Modified | 2014-10-07 |
| Technical Level | General |
| OS | Linux, Gaia |
## Solution
Introduction
------------
This solution is applicable only for SmartReporter customers who use one of the following licenses:
* CPSB-RPRT-N-C1000
* CPSB-RPRT-N-C2500
* CPSB-RPRT-N-CU000
These licenses are suitable to work with the improved SmartReporter database only. Otherwise, while connecting to SmartReporter client, or running '`cpstart`' command, the following error will appear:
**`Warning: Can't find ::CPSB-RPRT-N-C`*XX*`00 in cp.macro. License version might be not compatible.`**
Other SmartReporter licenses are suitable to work with all versions, and no action is needed.
Solution
--------
These versions include the improved database. Install one of them as the SmartReporter server:
* R75.20\*
* R75.40\*
* R75.40 Gaia feature release (appliance)
* R75.40VS
* R75.45
* Any version above R75.45
**\* Note:** R75.20 and R75.40 versions require installation of ReportingServer hotfix. Follow the installation instructions below.
*** ** * ** ***
### Installation instructions
1. ReportingServer hotfix has to be installed on the machine that runs for R75.20 SmartReporter product, or R75.40 SmartReporter product.
2. Download the relevant hotfix package:
|-----------------|-------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Version | OS | Download Link |
| **R75.20** | SecurePlatform / Linux | [](http://supportcontent.checkpoint.com/file_download?id=19561) (TGZ) |
| **R75.40 \*\*** | SecurePlatform / Gaia / Linux | [](http://supportcontent.checkpoint.com/file_download?id=18661) (TGZ) |
| **R75.40 \*\*** | Windows | [](http://supportcontent.checkpoint.com/file_download?id=18662) (EXE) |
**\*\* Note** : The hotfix from [sk79000 (Check Point R75.40 Hotfix)](http://supportcontent.checkpoint.com/solutions?id=sk79000) does **not** collide with this ReportingServer hotfix.
3. Put the hotfix package on the SmartReporter machine into some directory:
* Example for SecurePlatform / Gaia / Linux OS:
**`/var/log/path_to_fix/`**
* Example for Windows OS:
**`C:\path_to_fix\`**
4. On SecurePlatform / Gaia / Linux OS, unpack the hotfix package:
**`[Expert@HostName]# cd /var/log/path_to_fix/`**
**`[Expert@HostName]# tar xvfz ReportingServer_`*HOTFIX_NAME*`.tgz`**
5. Install the hotfix:
* SecurePlatform / Gaia / Linux OS:
**`[Expert@HostName]# ./ReportingServer_`*HOTFIX_NAME***
* Windows OS:
Right-click on the **`ReportingServer_`*HOTFIX_NAME*`.exe`** file - choose '`Run as administrator`' - follow the instructions on the screen.
6. Reboot the machine.
---
# Agent Instructions
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