> Source: [sk75340](https://support.checkpoint.com/results/sk/sk75340)

# sk75340 - "Failed to read CA certificate of [CA name] from database" error after software upgrade without reseting SIC

| Property | Value |
|----------|-------|
| Solution ID | sk75340 |
| Date Created | 2012-05-30 |
| Last Modified | 2014-11-20 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- * After upgrading Management server software, certificate authorities stop working.   

* "Failed to read CA certificate of \[CA name\] from database" error is displayed for ALL the CAs (not only ICA) when trying to view certificates from SmartDashboard.   

* The same happens whether clicking View from gateway's IPSEC VPN tab, or CA in the Servers and OPSEC Applications.

## Cause

Corruption in the Data Base: the *fwauth.NDB* file is missing the*internal_ca* keys section and is unrepeatable.

## Solution

This solution requires authentication. Please log in to view the full solution.

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