> Source: [sk64161](https://support.checkpoint.com/results/sk/sk64161)

# sk64161 - 'cpsnmpagentx' daemon exits without core dumps and is not restarted until the 'service snmpd restart' command

| Property | Value |
|----------|-------|
| Solution ID | sk64161 |
| Date Created | 2011-07-05 |
| Last Modified | 2014-01-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Check Point Security Gateway is queried over SNMP.  

* The following errors might be displayed on the terminal:

  ```
  
  /usr/sbin/cpsnmpagentx: Init function of library "/opt/CPshrd-R70/lib/libpersistentAgent.so" failed
  /usr/sbin/cpsnmpagentx: Init function of library "/opt/CPshrd-R70/lib/libstatisticaloid.so" failed
  ```

* The following errors might be seen in '$CPDIR/log/cpsnmpagentx.log':

  ```
  
  NET-SNMP version W.X.Y.Z AgentX subagent connected
  Init function of library '/opt/CPshrd-V40/lib/libstatisticaloid.so' failed
  HaAgentLoadVersions: Could not get SVN version string from registry
  ```

* `/usr/sbin/cpsnmpagentx` daemon exits without core dumps and is not restarted until the 'service snmpd restart' command

## Cause

When a system is unusually busy, making a query to '`cpsnmpagentx`' may cause it to time out loading libraries and it will exit cleanly (no crash, so no core dump).

When querying Check Point's SNMP OIDs, all the related libraries are loaded at first SNMP query.

When the machine is under high load, and the libraries are not loaded within the default timeout (1 second), '`cpsnmpagentx`' gets a broken pipe signal (SIGPIPE). which terminates the process.

## Solution

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