> Source: [sk63302](https://support.checkpoint.com/results/sk/sk63302)

# sk63302 - Cannot connect to SNX portal after some cookies are added to the browser

| Property | Value |
|----------|-------|
| Solution ID | sk63302 |
| Date Created | 2011-05-29 |
| Last Modified | 2015-08-18 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * After adding some cookies to internet explorer, connection to SNX portal fails.
* The following error is seen in the vpnd.elg log: "ERROR_HTTP_INVALID_SERVER_RESPONSE".

## Cause

There is a maximum limit on the header length (512), and after adding additional cookies this lenght was exceeded.

## Solution

This solution requires authentication. Please log in to view the full solution.

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