> Source: [sk63102](https://support.checkpoint.com/results/sk/sk63102)

# sk63102 - How to change a user password in Expert mode

| Property | Value |
|----------|-------|
| Solution ID | sk63102 |
| Date Created | 2011-05-18 |
| Last Modified | 2017-09-12 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.x, R82.20, R82.x, R81.20, R82, R82.20 |

## Symptoms

- * After using the command `passwd` in Expert mode to change user's password, the user can only logon using the old password.  

* After using the command `passwd` in Expert mode to change user's password, the Expert password has been changed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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