> Source: [sk62502](https://support.checkpoint.com/results/sk/sk62502)

# sk62502 - After manual fail-over between Provider-1 MDS servers, it is not possible to edit VSX objects on Secondary CMA

| Property | Value |
|----------|-------|
| Solution ID | sk62502 |
| Date Created | 2011-04-20 |
| Last Modified | 2016-11-23 |
| Technical Level | Advanced |
| Products | Security Gateway, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82, R82.20 |
| OS | Linux |

## Symptoms

- * Provider-1 HA environment that manages VSX gateway / VSX cluster  

* Primary MDS went down (for any reason), therefore all active CMAs are stopped. Then all CMAs on Secondary Provider-1 MDS (Standby) are made Active by launching SmartDashboard and choosing "Change to Active"   

* After the above fail-over between Provider-1 MDS servers, it is not possible to edit the Virtual System object on CMA of Secondary MDS - SmartDashboard hangs and/or crashes (as described in [sk62501](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk62501))   

* Provider-1 HA environment that manages VSX gateway / VSX cluster  

* Primary MDS went down (for any reason), therefore all active CMAs are stopped. Then all CMAs on Secondary Provider-1 MDS (Standby) are made Active by launching SmartDashboard and choosing "Change to Active"   

* After the above fail-over between Provider-1 MDS servers, it is not possible to edit the Virtual System object on CMA of Secondary MDS - SmartDashboard hangs and/or crashes (as described in sk62501)

## Cause

To be able to work with VSX objects, the Main CMA (where the VSX Gateway / VSX cluster) object was defined) must be up and active.

During the manual fail-over between Provider-1 MDS servers, the Secondary Provider-1 MDS does not update the status of the Main CMA that runs on Primary Provider-1 MDS server to Standby. As a result, Secondary Provider-1 MDS actually holds the Active status for the Main CMA on both MDS servers (Primary and Secondary).

## Solution

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