> Source: [sk53701](https://support.checkpoint.com/results/sk/sk53701)

# sk53701 - ClusterXL works correctly in HA mode, but in LS mode a member is shown as 'Disconnected' in SmartView Monitor, and policy installation intermittently fails on that member with "[ SIC error no. 148 ]"

| Property | Value |
|----------|-------|
| Solution ID | sk53701 |
| Date Created | 2010-09-07 |
| Last Modified | 2017-01-30 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Linux, Gaia |

## Symptoms

- * ClusterXL works correctly in High Availability mode.  

* The following symptoms appear in Load Sharing mode for the last member that joined the cluster:  
  1. Cluster member appears as '`Disconnected`' in SmartView Monitor
  2. Policy installation in SmartDashboard intermittently fails on that cluster member with "`SIC General Failure [ SIC error no. 148 ]`" message (which appears as '`Disconnected`' in SmartView Monitor)

## Cause

Incorrect internal '`Hide NAT`' settings in the cluster object. This might be caused, for example, during migration of the cluster from Nokia IPSO cluster to SecurePlatform cluster.

## Solution

This solution requires authentication. Please log in to view the full solution.

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