> Source: [sk42733](https://support.checkpoint.com/results/sk/sk42733)

# sk42733 - Connection from one side of the ClusterXL destined to the physical IP address of a non-Active cluster member on the other side of the ClusterXL fails

| Property | Value |
|----------|-------|
| Solution ID | sk42733 |
| Date Created | 2009-09-08 |
| Last Modified | 2018-12-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- A connection from one side of the ClusterXL (external or internal), whose destination is the physical IP address of one of the non-Active cluster members on the other side of the ClusterXL fails.
*Example topology* :  
Host --- (eth0)\[ ClusterXL \](eth1)  
Connection from the *Host* to the physical IP address of interface *eth1* of the non-Active cluster member will fail.

## Solution

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