> Source: [sk42215](https://support.checkpoint.com/results/sk/sk42215)

# sk42215 - How to debug FWD and CPD processes to diagnose "Server Disconnected" error

| Property | Value |
|----------|-------|
| Solution ID | sk42215 |
| Date Created | 2009-06-29 |
| Last Modified | 2016-12-28 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R82.20, R82, R81.20 |

## Symptoms

- SmartDashboard shows "Server Disconnected" error when trying to connect to the SmartCenter server.

## Cause

There is a problem with the FWD and/or CPD processes.

## Solution

This solution requires authentication. Please log in to view the full solution.

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