> Source: [sk34382](https://support.checkpoint.com/results/sk/sk34382)

# sk34382 - Synchronization fails when Security Management servers contain different Check Point products

| Property | Value |
|----------|-------|
| Solution ID | sk34382 |
| Date Created | 2008-02-11 |
| Last Modified | 2019-11-28 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |

## Symptoms

- "`Synchronization is not allowed when the SmartCenter Management Servers contain different Check Point products.`" error message pops up on two Security Management servers synchronization failure.

## Cause

In Management HA, one of the checks before synchronization is to verify what additional products are installed on both SmartCenter/Security Management servers. As a part of the process, the fwm process verifies that the "`:additions`" set in the `$FWDIR/conf/scheme.C` file is identical on both Security Management servers.

## Solution

To resolve the problem, perform the following on both Primary and Secondary Security Management servers:

1. Backup the `$FWDIR/conf/scheme.C` files.   

2. Run the `cpstop` command.   

3. Using vi editor, verify that the `:additions` set in both `$FWDIR/conf/scheme.C` files contains the same products.   

4. Run the `cpstart` command.   

5. Log in to the SmartDashboard on the Primary Security Management servers and perform synchronization.

**Related solution:** [sk39345 - Management High Availability restrictions](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk39345)

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