> Source: [sk32906](https://support.checkpoint.com/results/sk/sk32906)

# sk32906 - How to create the Pointsec recovery media

| Property | Value |
|----------|-------|
| Solution ID | sk32906 |
| Date Created | 2007-04-22 |
| Last Modified | 2017-08-17 |
| Technical Level | General |

## Solution

To create a recovery media, go to a machine that has FDE installed:  

1. Locate the recovery file intended for the machine that needs to be decrypted. The recovery file will be named after the hostname (i.e. `<computername>.rec`). This file is found in the share designated by the Administrator.
2. Start the Create Recovery Disk utility (`UseRec.exe`). This utility is found at C:\\Program Files\\Pointsec\\Pointsec for PC on a machine on which FDE is installed. You can also find this utility on the FDE Installation disk. (On the Installation disk, select ' FullDiskEncryption \> 1_Pointsec for PC \> \>Tools \> Reco_img \> \[a folder with the FDE version, for example, a folder called 7.4\]'. `UseRec.exe` should be here.)
3. In the recovery disk utility, point to the recovery file and click "Create disk".
4. Authenticate with two users that have permissions to create recovery media.
5. Select type of media to write to.
6. When the media has been created successfully, remove the media.
7. Insert the media into the affected machine and configure the BIOS boot on it.
8. Boot on the media and start recovery.

**Related Solution(s):**

[sk36237: Unable to create recovery media](primus://:sk36237).

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