> Source: [sk32726](https://support.checkpoint.com/results/sk/sk32726)

# sk32726 - "Failed connectivity check with error:object not available" error when running "vsx_util" commands

| Property | Value |
|----------|-------|
| Solution ID | sk32726 |
| Date Created | 2007-03-26 |
| Last Modified | 2015-02-03 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R81.20, R82 |
| Platform | Smart-1 |

## Symptoms

- "`Failed connectivity check with error:object not available`" error when running "`vsx_util`" commands (e.g., when reconfiguring a VSX gateway / when adding a new member to the cluster / when changing the interfaces).

*Example*:

```

**** Internal error: Failed connectivity check with error:object not available
**** Connectivity test for NAME_of_VSX_GATEWAY_or_MEMBER failed.
Aborting reconfiguration ...
```

## Cause

*vsx_util* utility on Security Management Server / Main Domain Management Server performs a physical connectivity test (ping) with VSX Gateway / VSX cluster member before applying the modified configuration to that VSX Gateway / VSX cluster member. This connectivity test failed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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