> Source: [sk31582](https://support.checkpoint.com/results/sk/sk31582)

# sk31582 - How to view a Service Request after opening it

| Property | Value |
|----------|-------|
| Solution ID | sk31582 |
| Date Created | 2006-03-07 |
| Last Modified | 2025-04-08 |
| Technical Level | General |
| Products | User Center |
| Versions | Not Version-Specific |

## Solution

1. Log onto the [User Center](https://usercenter.checkpoint.com/usercenter/portal).

2. Click on the Support/Services tab

3. Under Support Center section, select My Service request

4. Enter the Service Request number in the value field

5. To locate a Service Request from the Account pull down select the company name

6. For the Period select from the options, in the Status: Open

7. Click Go to view the Service request

<br />

For further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone:
  * Americas: +1-972-444-6600 - option 3 - option 5
  * International: +972-3-611-5100 - option 3 - option 5

<br />

Should you require additional information call one of the Worldwide Technical Assistance Centers (TAC) at:

Americas: +1-972-444-6600, options 1 and 1  
International: +972-3-611-5100

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content