> Source: [sk31149](https://support.checkpoint.com/results/sk/sk31149)

# sk31149 - Error Code 133: The upgrade in the following case is not supported in the License Upgrade tool.

| Property | Value |
|----------|-------|
| Solution ID | sk31149 |
| Date Created | 2005-08-23 |
| Last Modified | 2025-05-15 |
| Technical Level | General |
| Products | Licensing |
| Versions | Not Version-Specific |

## Symptoms

- Error message: "133=The upgrade in the following case is not supported in the License Upgrade tool. License enforcement has moved from the SmartCenter Management station to the Firewall Module. Please upgrade this product in the Check Point User Center. For instructions on upgrading a product from NG or NG with Application Intelligence to NGX, please refer to SecureKnowledge solution id sk30926."

## Solution

To upgrade your licenses from NGX to Software Blades, you must be defined as an Account Administrator. To upgrade your licenses:

1. Log in to [User Center](https://usercenter.checkpoint.com/usercenter/index.jsp)
2. Click "Assets/Info".
3. Click "Software Blades Upgrade" under "Tools" option.
4. Choose the appropriate account from the dropdown list.
5. Select the upgrade type for each license("Free", or "Upgrade Later") - see below for more information about these choices.
6. Click "Upgrade \& License".  

   Note: Once a license has been upgraded, you will no longer be able to generate a license compatible with NGX software.

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You are offered 2 choices when upgrading your licenses:

1. Free - Products will be upgraded, and you will be prompted to generate a new license. Your new Software Blade license will include the same functionality as the previous NGX license.

2. Upgrade Later - Products will not be upgraded, and will not be included on the Enhanced Upgrade offer. The product will remain eligible for upgrade.

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The license file will be emailed to you. You may also download the license file by clicking "Get License" link on the license confirmation screen.   

For further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone:
  * Americas: +1-972-444-6600 - option 3 - option 5
  * International: +972-3-611-5100 - option 3 - option 5

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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