> Source: [sk22716](https://support.checkpoint.com/results/sk/sk22716)

# sk22716 - How to create / join a User Center account

| Property | Value |
|----------|-------|
| Solution ID | sk22716 |
| Date Created | 2003-09-25 |
| Last Modified | 2026-01-11 |
| Technical Level | General |
| Products | User Center |
| Versions | Not Version-Specific |

## Solution

<br />

The Check Point User Center offers single sign-on management for all your Check Point needs:

* Manage Accounts \& Products
* Get Support Offers
* License Products
* Open \& manage your Service Requests
* Access Downloads and product documentation
* Search Technical Knowledge Center

To Create a New User Center account
-----------------------------------

1. Log into the [User Center](https://usercenter.checkpoint.com/usercenter/index.jsp).

2. **In the Partner map view**:

   1. At the top, go to the **`MY CHECK POINT`** menu

   2. On the left, in **`My Accounts`** section, click on the **`My Accounts:`**

      ![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk22716/acc202201051825211.png)

      Click on the **`Create Account`** button:

      ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/sk22716_220200212110320.png)

   <br />

   <br />

   **In the User Center view:**
   1. At the top, go to **ASSETS / INFO** menu

   2. On the left, in **`My Accounts`** section, click on the **`My Accounts:`**   

      ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/my accounts202201121239421.png)   

      Click on the **`Create Account `** button:  
      ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/sk22716_220200212110320.png)  

3. Complete all required fields (marked with an asterisk).

4. Click **`Submit`** .  
   Once your new Account has been created, you can locate your Account ID by clicking "**`Back to Accounts`** ".  
   Your Account ID will be located under the section titled "**`Empty Accounts`**" until products are added.

To Join an existing User Center account
---------------------------------------

To be added to a company's current User Center account, be prepared with the Administrator's e-mail address and the Company Name. (**The Company Name is character specific.**).

Only the company's User Center account administrator can add a user to the account.

1. If you are not a current user, then go to the [User Center home page](https://usercenter.checkpoint.com/usercenter/portal).

2. Log in.

3. Click on the "**`Join Account`**" button:

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/sk22716_320200212110651.png)
4. Complete all required fields (marked with an asterisk) and click on the "**`Submit`**" button:

   [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/JoinAccount2.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk22716/JoinAccount2.png "Click the image to see it in full size in a new tab/window")

Notification will be sent via e-mail when the account's Administrator adds the user to the account.

*** ** * ** ***

For further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone - Americas: +1-972-444-6600 option 5, or International: +972-3-611-5100 option 5

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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