> Source: [sk22447](https://support.checkpoint.com/results/sk/sk22447)

# sk22447 - Adding new users to Check Point User Center

| Property | Value |
|----------|-------|
| Solution ID | sk22447 |
| Date Created | 2003-09-12 |
| Last Modified | 2020-05-31 |
| Technical Level | General |
| Products | User Center |
| Versions | Not Version-Specific |

## Solution

To add a new user to a User Center account sign into the [Check Point User Center](https://usercenter.checkpoint.com/). Note only an administrator can add a user to the account.  

Before completing the following steps the administror approval is needed.

1. Log into https://usercenter.checkpoint.com/usercenter/index.jsp.

2. Click "Assets/Info".

3. Click "Accounts" under "Accounts \& Products" option.

4. Select the account you wish to add the new user by clicking on the company number.

5. Scroll to the bottom, click on "Add User".

6. Enter the new user's username (email address).

7. Designate the access level for the user by marking one of the following boxes:Company Admin - allows a user to add/remove other users for this company. The administrator of the User Center account does not need to be designated as a support contact to receive support.Create Licenses - allows a user to license productsView Access - allows a user view only access (cannot generate licenses)  
If necessary, designate the user as:Support Contact - allows the user to contact Technical Services for support based on a registered support contract. The administrator of the User Center account does not need to be designated as a support contact to receive support.

8. Click on the "Submit" button.

If the new user has not yet created a profile the message "User '\[new user's e-mail address\]' was not found. You may create an account for them here" will appear. Click on the link and complete the requested information. The new user will be granted a temporary account, and will be e-mailed a temporary password. The new user will be asked to properly complete their profile information during their first login.

Please note, only an account Administrator has the permissions necessary to add new users to an account.

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