> Source: [sk185170](https://support.checkpoint.com/results/sk/sk185170)

# sk185170 - VPN tunnel traffic fails after failover

| Property | Value |
|----------|-------|
| Solution ID | sk185170 |
| Date Created | 2026-08-06 |
| Last Modified | 2026-08-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20 |

## Symptoms

- * After failover or failback, VPN tunnel traffic fails.
* The output of the `fw ctl zdebug drop` command on the Security Gateway shows:   
  `vpn_decrypt_methods_ok failed`

## Cause

After failover or failback, some VPN connections can remain synchronized with incomplete VPN tunnel information. As a result, VPN traffic can fail until the VPN connection is reestablished.

## Solution

This solution requires authentication. Please log in to view the full solution.

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