> Source: [sk185043](https://support.checkpoint.com/results/sk/sk185043)

# sk185043 - Cannot select Carrier Security in SmartConsole Gateway Properties

| Property | Value |
|----------|-------|
| Solution ID | sk185043 |
| Date Created | 2026-06-09 |
| Last Modified | 2026-06-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- In SmartConsole, the **Carrier Security** option under:

**Gateway Properties** \> **Other** \> **More Settings**

is not selectable (for example, the checkbox is unavailable or cannot be clicked).

## Cause

This behavior can occur due to a SmartConsole user interface state condition, where certain settings under **Other** \> **More Settings** are not immediately available for selection.

## Solution

This solution requires authentication. Please log in to view the full solution.

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