> Source: [sk184995](https://support.checkpoint.com/results/sk/sk184995)

# sk184995 - Spark 2500 Appliance Does Not Boot After Factory Reset 

| Property | Value |
|----------|-------|
| Solution ID | sk184995 |
| Date Created | 2026-05-25 |
| Last Modified | 2026-08-24 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X |
| OS | Gaia Embedded |
| Platform | 2500 |

## Symptoms

- * After performing a factory reset on a Spark 2500 appliance, the Appliance does not complete the boot process.

* The Power LED remains red.

## Cause

In early R82.00 firmware versions, an issue related to the Certificate Revocation List (see [sk184766](https://support.checkpoint.com/results/sk/sk184766)) prevents the Spark Appliance from completing the boot process after a factory reset.

## Solution

This solution requires authentication. Please log in to view the full solution.

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