> Source: [sk184990](https://support.checkpoint.com/results/sk/sk184990)

# sk184990 - No SmartConsole Logs for Traffic Dropped by fwaccel DoS Deny List

| Property | Value |
|----------|-------|
| Solution ID | sk184990 |
| Date Created | 2026-06-04 |
| Last Modified | 2026-06-08 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Debugs taken with `fw ctl zdebug + drop` show that traffic is dropped by the DoS deny list:

  Example Output:
  `
  DROP: dos_deny_list_check_ip`  
  ` (/local_ckp/xm/kiss_apps/R81_20_jumbo_hf_main/B997000027/include/ratelimit/dos_deny_list.h:23`  
  ` 9): DOS deny list is blocking 1.1.1.1;
  `
* In SmartConsole, there are no corresponding logs for the dropped traffic.

* The output of the `fwaccel dos config get` command shows that logging is enabled:

  `log drops: enabled`.

## Cause

A software condition prevents log generation for traffic dropped by the fwaccel DoS deny list, even when logging is enabled.

## Solution

### Primary Resolution:

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

### Workaround (Temporary):

Run the following commands on the Security Gateway in the Expert mode (the issue returns after a reboot):

* `fwaccel dos config set --disable-log-drops`
* `fwaccel dos config set --enable-log-drops`

---

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