> Source: [sk184931](https://support.checkpoint.com/results/sk/sk184931)

# sk184931 - Installing Workforce AI with Endpoint Security on Windows Endpoints

| Property | Value |
|----------|-------|
| Solution ID | sk184931 |
| Date Created | 2026-05-10 |
| Last Modified | 2026-08-13 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud |
| OS | Windows |

## Symptoms

- After installing Browser Security with Workforce AI (WFAI), the browser extension is automatically disabled or removed on Windows endpoints.

## Cause

Endpoint Security (formerly Harmony Endpoint) manages browser extensions through its policy framework.

When Browser Security with Workforce AI installs its browser extension, Endpoint Security recognizes the extension ID and enforces its own policy. As a result, Endpoint Security removes or disables the extension.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content