> Source: [sk184883](https://support.checkpoint.com/results/sk/sk184883)

# sk184883 - Illegal hash/illegal sha Error in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk184883 |
| Date Created | 2026-08-17 |
| Last Modified | 2026-08-28 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- When you upload an IOC feed file that contains SHA-256 hash values, SmartConsole displays the following error:

`illegal hash/illegal sha`

## Cause

One or more SHA-256 hash values in the IOC feed file do not meet the required format requirements. Examples include:

<br />

* The hash value is not 64 hexadecimal characters long.
* The hash value contains unsupported characters.
* The hash value contains spaces, prefixes, or other non-hexadecimal characters.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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