> Source: [sk184831](https://support.checkpoint.com/results/sk/sk184831)

# sk184831 - Spark Firewall 1900 displays as CP 2000 in "cpstat os" output after upgrade to R81.10.17

| Property | Value |
|----------|-------|
| Solution ID | sk184831 |
| Date Created | 2026-04-29 |
| Last Modified | 2026-05-04 |
| Technical Level | General |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1900 |

## Symptoms

- After upgrading a Spark Firewall 1900 appliance from R81.10.10 to R81.10.17, the `cpstat os` command shows the wrong appliance name:

```

Example output:
Appliance Name: CP 2000
Appliance Series: 1900/2000 Appliances
```

## Cause

A platform identification condition in Gaia Embedded causes the system to display the CP 2000 model string on Spark Firewall 1900 hardware after the upgrade.

The issue impacts system information display only.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk138892) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

Verification:

After installing the Hotfix, run the `cpstat os` on the Security Gateway and confirm that the appliance name displays as Spark Firewall 1900.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
