> Source: [sk184818](https://support.checkpoint.com/results/sk/sk184818)

# sk184818 - Harmony Endpoint Linux clients cannot upgrade when connected to On-Premises Harmony Endpoint Server

| Property | Value |
|----------|-------|
| Solution ID | sk184818 |
| Date Created | 2026-03-18 |
| Last Modified | 2026-06-24 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Linux Harmony Endpoint clients fail to upgrade when managed by an On?Premises Endpoint Server.
* Only one package type (either DEB?based or RPM?based) upgrades successfully.
* Running `docker ps` on the On?Premises Server shows an endpoint?web?management version lower than 2603.1.0.

## Cause

On?Premises Endpoint Web Console versions below 2603.1.0 cannot handle simultaneous management of both DEB?based and RPM?based client upgrade packages. As a result, the server does not distribute updated Linux agents correctly.

## Solution

This solution requires authentication. Please log in to view the full solution.

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