> Source: [sk184654](https://support.checkpoint.com/results/sk/sk184654)

# sk184654 - Incorrect CPU usage displayed by "cpstat" and SNMP on Maestro

| Property | Value |
|----------|-------|
| Solution ID | sk184654 |
| Date Created | 2026-03-09 |
| Last Modified | 2026-08-02 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * The command *cpstat os -f cpu* on Maestro Security Group Members displays the CPU Usage (%) as "65535", which is not a valid value.
* The query to SNMP OID `.1.3.6.1.4.1.2620.1.6.7.2.4` also returns "65535" instead of the actual CPU usage.
* The command "*cpstat os -f multi_cpu*" on a Security Group Member displays correct CPU usage per core, but the aggregated CPU usage appears only as "65535".

## Cause

A code change causes an incorrect value to be returned instead of the actual CPU usage.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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